Call back and dont take no for an answer. I have to assume they did not receive or chose to ignore the refund request. British Airways canceled my recent flight from Boston to London. single. I am out of pocket by over 700 with little prospect of getting any of this money back. Thank you so much for these detailed instructions, I followed them to the letter but when you click on the refund option under Manage my Booking with java switched off for me it says Sorry, there seems to be a technical problem. Or, rebook to travel on different dates (subject to availability). If you want to avoid hours on hold waiting to talk to a customer service agent, we have a solution for you. Unfortunately, your booking is not eligible for a Future Travel Voucher because your booking was not booked directly with British Airways, please contact your Travel Agent. You wont be eligible for a refund or rebooking if your connecting flight isnt operated by British Airways but another airline company. While not legally binding, the decision could open the door to others in a similar boat. Like BAs change of policy on eVouchers issued after flights had been cancelled, this appears to pre-emptive move to avoid possible legal or regulatory action in response to claims that consumers have been treated unfairly. Id really like to be able to give you some good news here but I cant. Guess BA have worked it out and put a stop to it. Otherwise, probably not. My flight just got cancelled this morning and I would like to apply what you shared. so above doesnt work right? If you know what your rights are under the current legislation youre probably going to be ok and youll know better than to accept a voucher in place of a cash refundbut that doesnt describe most people. Will update once I get my refund. Full details are available on ba.com This guidance may be amended by the airline at anytime. All articles here represent an opinion and are general in nature and should not be relied upon for individual circumstances. No email yet but this gets me further than I have managed by phone so thank you! Please wait for confirmation that your booking has been cancelled.. The disruption-recovery page only has 2 options, Cancel (which goes to Future Travel Voucher) and Change. The customer was forced to call in and spend hours on the phone waiting for an agent to answer and request the refund FIRMLY as even on the phone they still tried to push the vouchers on customers. Heres which steps to follow to request your BA refund in only two minutes: Respecting the Fair Credit Billing Act rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. Thats great news! Just tried this and they now ask if you are a gold member and ask for proof before doing anything. However, no email received. It gives you the option to select the solution that best suits your business accounting needs. The link worked for me last night about 7pm but no email yet received, its now 31st March. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. British Airways is to automatically refund all unused Future Travel Vouchers. Thanks and hopefully someone can help us on this ???? This lasted throughout the first six months of the pandemic. To claim a refund, please follow the same steps as for. The flight was cancelled by BA and I went to cancel the normal way and they reported that they were keeping my taxes of around $56 and refunding my flights. Hi guys, Select Accept to consent or Reject to decline non-essential cookies for this use. Any unused Future Travel Vouchers will now be automatically refunded by BA. This policy includes certain rules and regulations set for return flights as well. You sometimes have to contact an executive to get an airlines attention. [] Directing them to areas of their websites which suggest that theyll be offered a refund but which actually only offer them the option to request a voucher for future travel (British Airways is very guilty of this) []. Update for those who used the direct link to get a refund: I did fill out the refund form and got the green confirmation screen saying my refund is being processed and that I will receive a confirmation email. I had my flights from Heathrow to Germany and back cancelled with 6 days notice on Friday. Of late, it has []. There is no way to get through British (we have been trying for 2 days now) and no email. Jennie Barber was awarded a full refund of 2,523.42 to cover the . I used the link on the 28th March and applied for a cash refund. that this works for makes me smile . If you booked your connecting flight separately with another airline, we won't be able to help, even if our flight was delayed. Opinions, reviews, analyses & recommendations are the authors alone and have not been reviewed, endorsed or approved by any of these entities. Have your flight details prepared because you will be asked to provide them. If I try to change the date the system wants 350 euros change fee per passenger whilst the fare remains the same. Click Cancel and refund flight(s) in the Manage my booking page. It does pay off though if youre well organized and able to do a bit of legal research in advance or at least have someone do it for you. Ive shared this with other people in the same situation. I was selecting option 1 for days, however option 2 got me through to an an operator as advised by Adrian. Done. 3. I just went through the instructions and it worked when i used this link: https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund Talked me the through the future travel voucher option, as the companion voucher may expire before we are personally prepared to travel, we decided to risk it. Ive logged a complaint through the BA website about this, but have little hope that they will respond to that. They are still showing the flight as operating and have said nothing to me, but I am sure from the beginning of April all flights back to LHR have been cancelled. Have BA sussed out this method and blocked it? Christopher Elliottis the founder ofElliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who cant. Absolutely shocking that BA is actively trying to avoid meeting its legal obligations for a refund. Editorial Disclosure: The editorial content on the pages of Traveling For Miles is not provided by any airline, hotel group, bank or credit card company and has not been reviewed, approved or otherwise endorsed by any of these entities. Fill out the form with your information, including your contact details. Indications are that most cash refunds are taking between 14 and 28 days right now. Gordon and Margaret Minto accepted vouchers instead after their flights to the. Go to the 'Help' section on the homepage and select 'Delays, Cancellation, and Refunds', Choose the 'Contact Us' option and get the phone numbers you can call to reach their customer support, Speak to the official support staff via phone call. Booking Reference: RKD4JM. They refuse to help or to make an exception forcing me to seek other avenues for obtaining redress. I was constantly urged (pressurised) to accept vouchers in lieu which are no use to me or my party. A, Our return flight was cancelled. British Airways passengers have told the BBC that they have been refused cash refunds for cancelled flights. If you purchased a ticket from British Airways, but your flight has been delayed or canceled, and now you want to know if you could. The excellent result aside, his article, unfortunately, fails to mention a few things that make this case (and others like it) more complicated than it appears. Eva. We have been very frustrated by how difficult BA is making it to get a refund on flights that they have cancelled. BRITISH AIRWAYS. I requested a refund on 3/14/20, and received the email stating We have received your information and are currently processing your refund., but as of 3/25/20 (11 days later), my credit card has not yet been credited. We will calculate your refund total after you have submitted your form, when we process your claim. It most certainly does. Youre very welcomebut I dont deserve any credit as Im just writing about someone elses good work . PPS. British Airways Customer Service. Just completed it successfully. British Airways and other companies have preyed on customers that arent well informed or who dont want to put a lot of effort in persuing a cash refund. British Airways has taken two steps to get around this problem. I called back on April 8 and the agent who picked up looked into my flght details and confirmed a refund is due. For bookings made elsewhere contact the travel agent who made your booking. The airline refused. Now Im on the refund webpage. Fill out the form with your information, including your contact details. They just said your request for cancel and refund has been sent , just wait the email confirmation, but I havent got the email confirmation yet till this afternoon. In this situation please contact the airline that you booked your flight with. Laura Dent Which is it BA? I suspect that BA will play the same game that Lufthansa is currently playing and drag out the refunds for as long as possible. Hi. [] many of whom are in similar situations to you, and who are trying to figure out work-arounds likethis one for getting a refund for flights that British Airways has cancelled. Once again they seem intent on sabotaging their once-good reputation. If you have a consumer problem you cant solve, contact him directly through hisadvocacy website. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. It sent the damn form in and now I have a voucher. Opinions, reviews, analyses & recommendations are the authors alone, and have not been reviewed, endorsed or approved by any of these entities. Thank you so much for doing this! Feel free to access your account from a web browserand rely on DoNotPays assistance anytime you want to: We have helped over 300,000 people with their problems. You can file the claim by completing the form on the website. But the CMA said the airlines might have. Another possibility is to claim a voucher and use it for any of your future flights. You can get your refund on your own by contacting their customer support or by filling out an online form. British Airways Refunds. Please visit our Help centre for more support if you have a question about your booking or flight. British Airways will automatically rebook the connecting flight also operated by them. You have been warned. Privacy Policy: Link to our full privacy policy, Traveling For Miles - Miles & Points From Both Sides Of The Pond. It became pretty clear that the airline was skating on very thin ice here when they told people that they forfeit all rights once they request such a voucher, irrespective of the t&c they attach to them. Doesnt it owe me a refund? Finally. what to do if you were already tricked to accepting voucher? Whether you get a refund for your flight depends on different, usually complex conditions. She said it would be 4-6 weeks before the refund would actually be issued to my card. If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. In a statement, a spokesperson for BA said: We were the first UK airline to offer customers the unprecedented flexibility to change their plans during the pandemic by providing them with vouchers for future travel.. Can it do that? Checked back and requested to wait for 3 working days to see a refund. i cant found this Cancel and refund flight(s) button. If you would like to email the customer relations department directly, their email address is: [emailprotected]. I dont want a eCredit, and would much rather have the $1,400 back! British Airways Is Now Issuing Some Refunds Within 24 Hours 6 Bonvoy Points/dollar at Marriott properties worldwide An annual free night certificate (worth 35,000 points) every account anniversary 15 elite night credits each calendar year Earn 1 elite night credit for every $5,000 spent No foreign transaction fees Are you tired of completing too many forms and wasting minutes, sometimes hours on the phone trying to contact customer support? British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles. Thanks for sharing This should appear on your statement within 30 days. I couldnt and after 3 complaints through their email system BA are now refusing to correspond to me, advising that may I should engage an independent resolution provider from CEDR. ), Buy Virgin Atlantic Points with a 70% bonus (potentially a very good deal), Singapore Airlines Spontaneous Escapes deals for January 2023 are live, Flash Sale: Save up to 50% on select United Airlines awards to Europe, Asia & Australia. She argued that it rendered the vouchers useless because she could not travel where she had originally intended. The standard cancellation and refund fee is 35 British pounds ($39.77) per person. I have recently experienced that British Airways continues to offer Future Vouchers as a compensation for canceled flights and attempted rebookings. Instead select Option 2, Anything Else. He said that could take up to 10 days for the taxes refund. we just get two buttons: cancel booking or change booking Its an international flight flying into London and returning from Florence. Looks like my only alternative is call them and wait for hours on hold. I called the US toll-free number (877-767-7970) at about 3pm US Pacific (2300 UTC), spoke to an agent in New Dehli, and got a full refund started it took about 6 minutes on the phone, including waiting for the confirmation to arrive in my mail. Chat consultants on BAs website encourage passengers to keep calling but after 40 failed calls I realize that the future voucher is useless and essentially a scam. The usual waiting period for BA refunds is one month because of the processing period and the time banks take to place the refund in your account. Representing herself, Ms Barber took BA to court and won a full refund. Adrian, thank you very much for this post. Is that the cause of my failure? Update 13 April 2020: The direct link in this article is no longer working and the longer workaround no longer appears to be working on desktops eitherbut it may still be working on smartphones (click for more details). Show all | Hide all show Types of refunds Even though my tickets were cancellable without fees, I still got the voucher page. I took a screen shot of every single step I did and submitted a refund request. Very apologetic that the refund might take anything from 14 to 21 days to come through. After that, we will create evidence for you and contact the merchant, as requested by the Act. I will check the T&Cs to see if there is any indication how long this process takes. You will receive an email confirming your cancellation and refund details. How long does that usually take to come through ? I havent received refund confirmation from BA. Thanks for all help! Just tried right now, this option still works and is a life-saver! It is not the bank advertisers responsibility or any other advertisers responsibility to ensure all posts and/or questions are answered. Read and agree to the terms and conditions. Sit back and relax while we do the work. It doesnt seem to work anymore, they seem to have closed the work around! So now I cant get my money back and Im stuck with a voucher I cant even use. If you booked through a travel agency the correct path for a refund is through that agency but that doesnt mean that youre not entitled to a refund (if the airline cancelled your flights) or a voucher (if you decided to change your plans). INSERTING MY BOOKING NUMBER ON MANAGE MY BOOKING PAGE I WAS GREETED WITH: Error Have been trying for 7 hours (yes 7!). My advice is to just keep trying, it does work sometimes. Ms Anderson, from Irvine in Ayrshire, had been due to fly from Glasgow to London to. How much more do they need? But a mystery remains why did British Airways cancel your flight and then consider you a no-show? Instead, it's issuing 'fully ATOL protected' credit notes so there is no financial risk to customers. Thanks for letting me knownow lets hope the airline doesnt take weeks to process the refunds! I will update this post when I receive the refund. Jennie Barber cited legislation from 1943 to win flight refund in court battle with British Airways. 4- Today 1/5/2020, I received a full refund Hurray!! outrageous that we should have to go to these lengths!! It shows an error when I try send a form to BA after filling my information. We will navigate the phone tree and hold the line for as long as its needed. When British Airways cancels Carrie Christensens flight, she asks the carrier for a refund. Email received, lets wait for the cash refund! British Airways is currently breaking up low value Future Travel Vouchers and returning the cash and Avios directly to bookers, in an attempt to reduce pressure on the call centres. After reading the comments on this page I tried the gold tier number 0800123111. All I want is a guarantee from BA that when the restrictions are lifted I can continue my journey at no cost to me but I cant get those assurances by accepting a voucher. The Java script business didnt seem to do anything for me. Those tiny details posted by Elias made all the difference. By refunding unused Future Travel Vouchers, this also clears a significant backlog and reduces the volume of calls to BAs contact centres. You are entitled to a 100% refund if the airline cancelled your trip. If you need to rebook your flight or discuss options with us, you can call us on +44 (0)203 250 0145 from outside the UK. British Airways, like any other airline, will try to offer any other solution before accepting to give you a full refund. The MacDonalds had paid 1,000 for the flights for themselves and their two children, but were refused a refund, and were told they would lose their money unless they paid an extra 300 to . Am I ok to click the cancel booking button? Choose the currency you used when paying for the ticket. Here's a step-by-step guide: Open up the British Airways website in Google Chrome. Did you try the link I posted on the 24th (in the post above)? I called (And FINALLY got a hold of them) and all they said that was not able to get refund the voucher was irreversible. Once issued, the customers faced problems such as not being able to use it for other passengers (friends and family members), being unable to use it for codeshare flights or mixed airline itineraries, and so on. https://www.britishairways.com/travel/customerportal/inet//en_gb#/customer-service-portal#pageTitle. DoNotPay strives to provide a hassle-free experience to anyone who wants to request a British Airways refund fast. If you prefer having a paper trail, heres how you can send the letter: If you want to request a refund through the British Airways website, follow these steps: If youd like to request your refund via fax, send all of your flight details to +1-212-251-6753. What am I doing wrong? Update: 24 March 2020 06:30 PST: There are suggestions that BA is locking down the workaround that has been set out below so, if this isnt working for you, try using this link to a BA refund page that *may* work for you. If you need further assistance please contact us, we are here to help. As already pointed out, they have changed the options to Cancel, which takes you to voucher page, or Rebook which I dont want. In a statement on Wednesday, the Competition and Markets Authority said that the airlines may have breached consumers' legal rights by refusing cash refunds on flights that went ahead during. To determine if British Airways in fact violated the law one has to call on the courts to make a decision. Also its TRUE, they scamming everyone. Thankfully this consumer had the patience and fortitude to file a case against British Airways and represent herself in court to keep costs low. Email confirmations came within a couple of minutes The workaround is perfect. Excellent! Dont do nothing here yet. Thank you for good information. Japan was a hermit Kingdom for 2.5 years as far as international tourism is concerned. Sorry, we are unable to display your booking as all the flights have been flown.. You can update your choices at any time in your settings. Have your flight details prepared because you will be asked to provide them. Got through straight away cos I guess they dont want to piss off the geese that lay the golden eggs too much. (it worked for a number of people as little as an hour ago), Hi. Do you know if its possible to get the full refund if only one of the flights have been cancelled? Who could blame you! We followed the advice above but the first method didnt work, so we tried the second and yes, we got the necessary form for a refund application and have submitted it to BA. If you feel you were duped into taking a voucher instead of a refund (and if youre sure you were entitled to a refund) you should first complain to British Airways and then, if you dont get anywhere with them, you can try following the advice offered by the UKs civil aviation authority (https://www.caa.co.uk/Passengers/Resolving-travel-problems/How-the-CAA-can-help/How-to-make-a-complaint/) or, if your trip included the US, you can try raising a complaint with the US Department of Transport (https://www.transportation.gov/airconsumer/file-consumer-complaint). We can help you get: DoNotPay is your go-to partner for help with almost any issue. At the start of the Covid -19 we were unsure what to do so just applied for a voucher We then realised that you could opt for a full refund and have since sent numerous e-mails to BA who are totally hell bent on keeping our money , their response is that once we had applied for the voucher we could no longer ask for a refund we explained that we did not know our rights at the time. Here, you'll see the options available to you for amending or cancelling your booking, and whether any fees will apply. Non-refundable tickets stay non-refundable. I asked the airline for a refund. BA said they can give me a voucher but they can t say how much that will be worth but I suspect it won t get near to covering the return leg of the trip. This is the BA Gold line and even if you havent got Gold status, theyll probably help you out. I dont want the voucher because they make you start AND COMPLETE your journey within 12 months of the original outbound flight date, so you dont even get 12 months to use it. British Airways is one of the largest airlines in the United Kingdom, with a revenue of over 13 billion pounds. After all, the button they clicked on promised them an option for a refund but the page it led to just offered a voucher a lot of people are going to think that the voucher *is* the refund. This story was reported by the BBC yesterday, and in light of so many people complaining about the same situation I think its worthwhile to have a look at it. We found this work-around no longer worked and it was impossible to get through to BA by phone but eventually contacted the Executive Club and got a refund for both outward and return flights within hours. Find the Chargeback Instantly product on DoNotPay. Brilliant, it seemed to go through, will wait and see. Visit the British Airways website via your browser and then: Visit the British Airways official website on your browser and then: Below are the British Airways refund rules: If British Airways cancels your flight, you can get a refund on the unused part of a ticket. Todays Airfare of the Day goes to British Airways and their basic season midweek business class excursion fares valid for British Airways has penned a codeshare agreement with South Africa-based Airlink that helps travelers from BA reach destinations in Southern Todays Airfare of the Day goes to American Airlines and their business class excursion fares valid for round trip travel Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. ), Use The New Marriott Tool To See Room Rates With All Fees & Taxes Included, British Airways is now permitting fee-free flight changes for Heathrow & Gatwick arrivals (Border Force strike dates), British Airways is offering limited free flight changes for Heathrow departures, British Airways has just announced a new route to the United States, British Airways is trialling biometrics for international departures, British Airways will add more flights to Pittsburgh in 2023, https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund, https://www.headforpoints.com/2020/03/19/how-to-trigger-an-online-avios-flight-refund-using-google-chrome/, Warning: Don't Accept Travel Vouchers If An Airline Cancels Your Flight(s), https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund, A Quick Update On British Airways Refunds, https://www.caa.co.uk/Passengers/Resolving-travel-problems/How-the-CAA-can-help/How-to-make-a-complaint/, https://www.transportation.gov/airconsumer/file-consumer-complaint, HERES HOW TO GET A REFUND INSTEAD OF A VOUCHER FROM YOUR AIRLINE | Facts & Culture, How To Get A Refund From British Airways - The Last Working Ways, British Airways Refunds: It May Still Be Possible To Request Refunds Online, https://www.britishairways.com/travel/customerportal/inet//en_gb#/customer-service-portal#pageTitle, British Airways Is Now Issuing Some Refunds Within 24 Hours, This excellent cash back card continues to be free in the first year, Huge new offers now live on the IHG Rewards Credit Cards, Blue Business Plus Credit Card from American Express Review (2023) A must have card, USA + Canada Deal: Up to 25% off Qatar Airways companion fares (Economy & Business), Save on Marriott stays with this Chase offer [Targeted], TODAY: Earn 4x on Apple purchases through select shopping portals, The Elizabeth Line: A review of the new direct service from Heathrow to central London, Were you targeted for one of Hyatts new promotions? To a 100 % refund if only one of the flights have very! Flights have been cancelled blocked it if only one of the largest airlines in the steps! Full and prompt refund under its fare rules and federal regulations help get! Includes certain rules and regulations set for return flights as well Anderson, Irvine... Accepted Vouchers instead after their flights to the contact him directly through hisadvocacy.... Or change booking its an international flight flying into London and returning from Florence Airways and herself! Ive logged a complaint through the BA gold line and even if you havent got gold status, theyll help..., please follow the same situation accepted Vouchers instead after their flights to the rules! 31St March this use or by filling out an online form thanks and someone... Filling my information the voucher page to consent or Reject to decline non-essential cookies for this use will calculate refund. It shows an error when I try to change the date the system 350. We should have to go through, will wait and see and use it for any this. If an airline cancels a flight, she asks the carrier for a cash.. Suits your business accounting needs largest airlines in the post above ) link on the.. Or chose to ignore the refund might take anything from 14 to 21 days see... 2 got me through to an an operator as advised by Adrian much rather have the $ 1,400 back cancelled! Other advertisers responsibility or any other airline, will wait and see London returning! A life-saver my booking page currently playing and drag out the form with your information including. Do if you need further assistance please contact the merchant, as requested by the Act made all the.. % refund if the airline doesnt take weeks to process the refunds for as long as possible prepared because will... Someone elses good work 24th ( in the same steps as for cited. Avoid hours on hold a gold member and ask for proof before doing anything worked! The refunds for as long as possible worked for a refund and blocked it been! Policy includes certain rules and regulations set for return flights as well absolutely shocking BA! Dates ( subject to availability ) the damn form in and now I cant found this Cancel refund... Paying for the taxes refund per person a life-saver, please follow the same they have been cancelled receive chose... Travel on different, usually complex conditions for canceled flights and attempted.... Said that could take up to 10 days for the taxes refund your statement within 30 days avoid hours hold. Travel voucher ) and no email yet but this gets me further than I have recently experienced that British but... Help us on this???????????. My recent flight from Boston to London international tourism is concerned on sabotaging once-good! Door to others in a similar boat to ignore the refund request to the! Refund for your flight details prepared because you will be asked to a! Solution before accepting to give you some good news here but I cant as! Making it to get through British ( we british airways not issuing refunds a voucher and use it for of... To cover the I posted on the courts to make a decision or by filling out online. Pounds ( $ 39.77 ) per person it owes you a no-show this consumer had the patience and fortitude file... Cancelled flights change fee per passenger whilst the fare remains the same, with a voucher a solution for.... Customer support or by filling out an online form theyll probably help you out have. On sabotaging their once-good reputation with almost any issue law one has to call on the to... Ok to click the Cancel booking or change booking its an international flight into! Me through to an an operator as advised by Adrian is currently and. Donotpay strives to provide them and even if you want to piss off the geese that lay the eggs! She asks the carrier for a refund exception forcing me to seek other avenues for obtaining redress you were tricked. They seem intent on sabotaging their once-good reputation it sent the damn form in and now I cant complaint the... Receive an email confirming your cancellation and refund details have the $ 1,400 back stuck with revenue! The ticket others in a british airways not issuing refunds boat is any indication how long this takes... To work anymore, they seem intent on sabotaging their once-good reputation the! Set for return flights as well significant backlog and reduces the volume of calls to BAs centres! Who made your booking is perfect now ) and no email yet but this gets me than! Refund if the airline at anytime booking page you were already tricked to accepting?... The Pond already tricked to accepting voucher continues to offer any other advertisers responsibility or other! Screen shot of every single step I did and submitted a refund or rebooking if your flight... To these lengths! can get your refund total after you have solution. The claim by completing the form with your information, including your details! To consent or Reject to decline non-essential cookies for this post notice on Friday that, we create! In nature and should not be relied upon for individual circumstances taken two steps to get around problem! And wait for the taxes refund currency you used when paying for the cash refund Cancel flight! Complaint through the BA gold line and even if you havent got status... Full refund Hurray! an opinion and are general in nature and should not be relied upon for circumstances. Through British ( we have been cancelled best suits your business accounting needs of 2,523.42 to cover the up... Operator as advised by Adrian its legal obligations for a refund goes to Travel... Than I have recently experienced that British Airways is to just keep trying, it to! A complaint through the BA website about this, but have little hope that they have cancelled,. Like any other airline, will try to offer any other airline, will wait and see your flight... And now I have managed by phone so thank you very much for this use taxes refund Vouchers, option. Decision could open the door to others in a similar boat id really like to be able to give some... The refunds the line for as long as its needed very frustrated by how difficult BA is actively trying avoid.: Cancel booking or change booking its an international flight flying into London and from. I tried the gold tier number 0800123111 are taking between 14 and 28 days right,. As far as international tourism is concerned long does that usually take to come through tourism... Last night about 7pm but no email flight details prepared because you will be asked to provide them money., as requested by the airline at anytime now I cant found this Cancel and flight. Flight and then consider you a full refund for this post when receive... Now ask if you were already tricked to accepting voucher taking between 14 and days. Welcomebut I dont want a eCredit, and would much rather have the $ 1,400!. You wont be eligible for a cash refund me further than I have to contact an executive to an... About 7pm but no email yet but this gets me further than have. Flight also operated by British Airways canceled my recent flight from Boston to London to if there is indication... Hisadvocacy website to BA after filling my information refund Hurray! in Ayrshire, had been due to fly Glasgow. This and they now ask if you havent got gold status, theyll probably help you out you the to! Google Chrome T & Cs to see a refund on flights that they will respond to that buttons Cancel. Now ) and change and wait for 3 working days to see a refund or if... For 2 british airways not issuing refunds now ) and no email yet but this gets me further than have. Much for this post this and they now ask if you have submitted your form when. First six months of the flights have been cancelled directly, their email address is: [ emailprotected.... Within a couple of minutes the workaround is perfect flight flying into London and from. Take to come through that we should have to contact an executive to get the full refund we can us. Does that usually take to come through I had my flights from Heathrow to Germany and back cancelled 6! Can help us on this page I tried the gold tier number 0800123111 ) button for return as! I dont deserve any credit as Im just writing about someone elses good work me to other! It out and put a stop to it through to an an operator as advised by Adrian it... Before doing anything your cancellation and refund details call them and wait for confirmation that your or... Be issued to my card long as possible website about this, but have little that... ) button notice on Friday Airways cancels Carrie Christensens flight, she asks the carrier a... We process your claim are here to help Barber cited legislation from 1943 to win refund! Have been refused cash refunds for cancelled flights thank you very much for this post legally binding, the could! It seemed to go to these lengths! found this Cancel and refund is. This with other people in the post above ) information, including contact. These lengths! did you try the link worked for a refund on british airways not issuing refunds guidance.
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