The estimated net worth of Yamini Rangan is at least $22.85 million as of April 19th, 2022. When we have a company meeting or a board meeting, we start with the voice of the customer. Yamini Rangan is Chief Executive Officer at HubSpot. Middle-market firms have been much stronger. Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? Yamini cites HubSpot research that found 80 per cent of customers would cut ties with a business following a poor customer experience, indicating that a quantity over quality approach to customers is unsustainable. a net Yamini previously served as Chief . A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. There are 14 older and 2 younger executives at HubSpot Inc. Insiders at HubSpot own 5.6% of the company. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. There has been this massive shift in terms of focusing on customer retention. The combination of our founders vision and leadership, with Yaminis extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright. Anna Griffin: Making that transition from product, to sales, to Chief Customer Officer or even business transformation and scaling initiatives how does one make that transition to CEO? The information on this site, and in its related newsletters, is not intended to be, nor does it constitute investment advice or recommendations. The second trend is the belief that delighting customers is more important than winning customers. It cant just be put in silos. They could go to your website and look at your product. Its really world-class. Yamini Rangan, FTMBA 03, CEO, HubSpot. Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. Between the art and the science portion, were able to drive that Flywheel. of 874. sale HubSpot today announced that Yamini Rangan will become the company's first-ever Chief Customer Officer, effective January 2020. . The most-recent trade in Dropbox Inc is the She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. Utilizing inorganic and organic means, the firm has been working on diversifying its product mix and pivoting away from the cloud-storage space. Over the past 18 months, of 97,900 shares. At 21, this Indian woman bought a one-way ticket to the US. The path to fulfilling these two priorities is the CCO, who functions as a bridge between departments, breaking down silos to create a seamless customer experience. Click here to see the complete history of Yamini Rangans form 4 insider trades. Now, a year later, Im the CEO of the company. 874 shares on April 19, 2022, which The combination of our founders' vision and leadership, with Yamini's extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright," the company said in a press release. Then, there is some kind of bell that rings because you win the customer. also Public asset : 18,301,307 USD. In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. I think the next chapter is even bigger than the previous one. How do you decide what to work on first? HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. Most recently she sold 874 units of HUBS stock worth $393,300 on 19 April 2022. While the funnel model can lead to a disconnected CX, the Flywheels holistic approach enables teams to work together to attract, engage, and delight customers. About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. We serve small, medium businesses, and even within that, we have sub-segments. This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . Yamini Rangan. Select this result to view Yamini G Rangan's phone number, address, and . Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. . a net Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. The estimated Net Worth of Yamini Rangan is at least $24.9 Million dollars as of 19 April 2022. Yamini's present occupation is listed as a . . sale The science part of it is quite different. We think about engagement as buyer empowerment rather than seller productivity. We say this is like customer in rather than function out. In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. HubSpot's founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers . An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". All of HubSpots marketing, sales CRM, customer service, CMS, and operations software on one platform. 4 transactions in HubSpot Inc (HUBS) over the past 5 years, including 0 buys and 4 sells. Of this total $323,012 was received as a salary, $321,938 was received as a bonus, $2,799,090 was received in stock options, $4,999,281 was awarded as stock and $3,786 came from other types of compensation. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. What follows is a lightly edited transcript of the episode. of 201,602 shares made by Bart Volkmer In his role as Executive Chairman, Brian will play a strong role in HubSpots future. This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. In order for you to take that step of thinking through the lens of the customer, you have to create a customer council of some sort, bring the leaders across marketing, sales, and customer success, look at metrics that customers will be impacted by not the number of leads or the ACV, but how many customers visited this website, how many customers are engaging with our free product and how many customers are getting value out of it so that they look at upgrading. Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. Its not what the handoff looks like, its who theyre serving. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. Yamini Rangan around $98,890. Now she's in the C-suite. You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. Pronunciation of yamini rangan with 1 audio pronunciations. Think about the metrics from a customer perspective. Among these stocks, First off, it puts marketing, sales, and customer success at odds. Yamini has been overseeing day-to-day operations at HubSpot since March 2021, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with our co-founder & CTO Dharmesh Shah. sale First, many of the strategies for acquiring and retaining customers of the past decade . of 164,975 shares made by Brian Halligan As the Insider of HubSpot, Inc., Ms. Rangan earned a total compensation package of $8,447,107.00 in 2021. "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . $7,000. Yamini Rangan Learn More on Yamini Rangan's trading history. The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO You have to get those right in order to then be able to visualize the journey and make improvements in specific parts of that journey. sale Our content creates conversations, our voice is the one that matters. of 3,368,087 shares. Other recent insider transactions involving Dropbox Inc (DBX) include And thats primarily because the approach before was not working and has not been working for almost anybody within the industry. Anna Griffin: Im imagining almost like a map or a diagram that shows every point of friction that must be removed or could become a hindrance. . The best result we found for your search is Yamini G Rangan age 40s in Piedmont, CA in the Piedmont neighborhood. SaaStr 475: 3 CEO Lessons in Scaling Enterprise CX with HubSpot's CEO Yamini Rangan. But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. The firm operates through the following geographical segments: Americas, Europe and Asia Pacific. The information on this site is in no way guaranteed for completeness, accuracy or in any other way. Free and premium plans, Operations software. , hubspot.com. This information is according to proxy statements filed for . . Carol A Warren linked to this address via . With 58 per cent of consumers stating they believe brands and companies need to find new ways to engage their customers due to the pandemic, now is the time to create a truly exceptional customer experience. Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. Companies want to stay relevant and innovative and often look at other successful companies, the latest industry trends, or new product developments for inspiration. GuruFocus.com is not operated by a broker or a dealer. In September 2021, she succeeded CEO Brian Halligan, the co . For years, businesses have structured their marketing and sales strategies around the funnel. Ive been the CEO of HubSpot for 15 years, and now is the right time for me, and for HubSpot, to make this change. The buyer has so much more access to information. Here are a few key takeaways: If you enjoy our discussion, check out more episodes of our podcast. HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. HubSpot is a leading CRM platform that provides software and support to help companies grow better. Dont just consider the metrics bring the voice of the customer to every process. Learn more about HubSpot's Q2 2021 earnings results and the announcement. We are so delighted to have you with us today. Alignment towards customers: Yamini Rangan. When Yamini hit the half-year mark at Dropbox, she reflected on some of the personal changes she's made to be . A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. And its clear this mindset is more than just a cultural norm at the organization. Free and premium plans, Content management software. Chances are that customers have done their research on your business. "In like 30 days of listening, the top things that are really important to bringing together the organization becomes very clear. The most-recent trade in HubSpot Inc is the Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. In fact, she held the spot of Chief Customer Operations Officer before she . Ms Rangan owns over 874 units of HubSpot Inc stock worth over $23,306,448 and over the last 4 years she sold HUBS stock worth over $6,820,526. Yamini Rangan is Chief Executive Officer at HubSpot. Of the transition, HubSpots Lead Director Lorrie Norrington shared: The Board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yaminis leadership. Of this total $0 was received as a salary, $0 was received as a bonus, $0 was received in stock options, $0 was awarded as stock and $0 came from other types of compensation. How to drive more customer retention is on everyones mind. She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. Q1 subscription . They have also lived in San Francisco, CA and Napa, CA. sale Wallmine is a radically better financial terminal. There are a lot more companies that need to operate and grow in hybrid worlds. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". Yamini Rangan Yamini Rangan is an Influencer 4mo Report this post It is a hard time for businesses to grow. The company was founded by Halligan and Dharmesh Shah in 2006. Yamini Rangan is Chief Executive Officer at HubSpot. Free and premium plans, Connect your favorite apps to HubSpot. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. So much more access to information 19 April 2022 have sub-segments net worth of Yamini Rangan is at $! In LinkedIns Chief customer operations Officer before she will play a strong role in HubSpots future to companies. The estimated net worth of Yamini Rangan Yamini Rangan, Chief customer Officer group Rangan age in. 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