Skip to Content . This rating has been stable over the past . American Credit Acceptance is looking for candidates who can handle delinquent accounts in a professional manner. 1-800-729-7633. How can I contact American Credit Acceptance about my bill? Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. I also like being able to interact with the audience, which helps me feel more confident.. Thanks!! Example: At my previous job, I was tasked with helping the sales team close more deals. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. We had weekly meetings to discuss our progress and any challenges we were facing. Customers normally want payoff details for two reasons. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. Box 965 Chadds Ford, PA 19317. . To visit the secure Speedpay site, you must leave the public American Credit Acceptance website. Access Your Account. i didnt know this when i got the loan. The interviewer will want to know how you would handle different situations that may come up during the course of a loan. Shares of Credit Acceptance have lost 2.8% over the past six months compared with a 15.9% decline of the industry. 961 E Main St Fl 2. 3.8. Example: I would say my biggest weakness is being overly organized. Why? Uncheck the box next to the phone number you would like to opt out from Text Alerts. However, they also have a 2.6 star rating out of 5 from 60 customer reviews. American Credit Acceptance has a number of ways of accepting payment, online, through normal banking roots and via direct mail. Spartanburg, SC. also i was told due to covid moretorum no repo would occur. Credit Acceptance Corp targets the segment of American car shoppers with challenged (i.e. There is no real leading in terms of what these jobs will entail. Auto Credit Car Loans How To Get Best Deals. Car isn't worth what I'm paying. By Phone. My mechanical skills also make me an excellent communicator with customers who need help understanding their cars issues.. Include: Payment Voucher & Account Number on Check. The onsite interview may consist of multiple rounds of interviews with different members of the company. i have credit acceptance my account is set up where its already 30 days past due as of the payment due date . Im excited to be almost paid off. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. One is the fear of individuals or websites being sued for defamation, the other is the issue of fake reviews which websites already fairly helpless to do anything about. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. We want our managers to be able to work independently. Payoffs. It should be remembered that this type of industry will inevitably be more cutthroat than mainstream auto dealerships, even though they can be numerous similarities between the two. Visit Website, Boscovs Credit Card Customer Service Number. Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. American Credit Acceptance Corp Contact Information. You are about to be redirected to Speedpay, an ACI Worldwide Company. Describe your experience with underwriting and processing loan applications. Phone Number: 1-866-544-3430. No one likes the idea of repossession, and as such it is quite often avoided in an industry when fact it is a real-time occupational hazard. This question helps the interviewer determine how you would respond to a challenging situation with a client or customer. From 2013 to 2019, the average Credit Acceptance customer in the state wound up paying about $20,000 for a used car, more than 2 times the vehicle's cost to the dealer of about $7,800. Example: I have worked as a loan processor at my current company for five years, where I process applications daily. NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. Customer Service Representative (5) Front End Collector (4) Instructional Designer (4) Business Analyst (3) Sales (3) Repossession Specialist (2) Human Resources Manager (2) . margin-top: -10px; Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. This question is a great way to show your potential employer that you are capable of performing well in an important role. Relief is coming to consumers who were harmed by the practices of Credit Acceptance Corp., a major U.S. subprime auto lender. 22 salaries. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. Live customer service representatives from American Credit Acceptance are American Credit Acceptance (ACA) is an indirect automotive lending institution that provides financing to emerging credit consumers from coast to coast. What do you think is the most important quality for an underwriter? Spartanburg, SC 29302, 866-544-3430 I had to be the one to get the document and send it. Is There a Minimum Credit Score for a Car Lease? I do NOT recommend this company to anyone! What would you say is your biggest weakness? Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. How BBB Processes Complaints and Reviews. Box 965 Chadds Ford, PA 19317. Spartanburg, SC. February 12, 2023 @Kimbertz41. American Credit Acceptance, LLC provides consumers with automobile financing options. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. This business is in an industry that may require professional licensing, bonding or registration. Check with an agent if late fees are payable, and if there is any grace period that may apply. American Credit Acceptance Spartanburg, SC. This question allows the interviewer to assess your ability to work with customers who are struggling to make their payments and how you would approach this situation. Contact Customer Service. Monday to Friday. 1.2 Stars - 82 reviews of American Credit Acceptance "I have never made a complaint about a company, but this company has put me thru hell and back. Promoted tactical credit management by setting . During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. American Credit Acceptance is looking for team members who can work well with others. If hired, what would be your approach to handling delinquent accounts? 1-800-900-5150. american credit acceptance corp. american credit acceptance llc. Repo Recovery Specialist. Alternatives and possible competitors to North American Credit Services may include Grimley Financial , Account Services, USA , and Fresno Credit Bureau . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Over the phone with an Agent. I asked her if there was anything we could do to make the call experience better for her and the customer. Leverage your professional network, and get hired. If that didnt work, I would ask my manager for advice on how to handle the situation. View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. We had monthly meetings where we discussed our progress and any challenges we were facing. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. Ive been with this company since 2020 never had a problem until . Explain what made you comfortable doing so and how you overcame any challenges you faced. There is a non-bureau scored driven form of underwriting, there is no minimum job time required for applying, anyone in any branch of the military be considered and people who are self-employed also be given full consideration. The interest rate is ridiculously high but hoping to re-finance soon through a different company. Online through the Customer Portal. Wasn't what I thought I was buying when I bought this car. I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. Payoff checks should be sent to the address below. CUSTOMER PORTAL SIGN IN. They may also ask questions about your knowledge of the different types of loans available and how you would go about choosing the right one for a customer. I told her why would You guys delete a payment just to make another payment arrangement for the same exact day if I wasnt going to be issued a refund .. doesnt make sense. Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. What led you to apply for this position at American Credit Acceptance? The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. When was a time where you were able to build strong relationships with coworkers? Payoff Flagship Credit Acceptance 6901 Windcrest Drive Dock #2 Plano, TX 75024 1-800-327-8543 . I have spoke with finance company multiple times they say account has been updated. The Customer Advocate, Account Operations I is responsible for updating and validating customer account operations in their specific areas of expertise. : payment Voucher & Account number on Check: -10px ; Address: 961 E Main St FL Spartanburg! 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