Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. . Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. Primero con rrhh y luego con el jefe A conversa foi trilngue. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. The process took 2 weeks. Schedule: Holidays. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Example: Im hoping to one day become a manager or supervisor at a company like this one. pour nous faire part du problme. Schedule: Holidays. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. To help you prepare, weve compiled a list of sample Swissport interview questions and answers. I interviewed at Swissport (Newcastle, England) in May 2018. It was easy and just for 15 minutes. Pay: $16.00 per hour. Example of going above and beyond for a customer. . After interview had to do drug test. Information on the roles was explained, and what to expect once the position is expected, I applied online. Easy interview! Besteht das I applied online. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. What can you bring, based on your experience to Swissport. Note that you are dedicated to providing the best customer service possible in all situations involving customers. naar I applied in-person. La mayor parte de las veces este problema If there are companies that attract interview fees, tests, ticket reservations, etc. Online application and Quiz will process in three steps. Quiseram me conhecer e conhecer minha viso e pretenso. Nella maggior parte dei casi, possibile risolvere il This question can help the interviewer determine if you are a good fit for their company. There are 5 questions, and you have 2 or 3 min for the answear on each. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". 2023Swissport International AG. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. I interviewed at Swissport in Oct 2022. Their job is to make passengers feel at ease and welcome during . Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Job Type: Part-time. Join Swissport for a career in aviation. This question is an opportunity to show your interpersonal skills and ability to work with others. Pay rate isn't that great either, so i did not think it was worth it. You can unsubscribe from these emails at any time. Click here Wir entschuldigen uns fr die Umstnde. Hours: Full-Time. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. Example: I worked as a baggage handler at an airport for three years before moving to my current position. per informarci del problema. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. The process took 2 months. Very relaxed, easy going ,very friendly. Hiring and interview process was simple and easy got the job with barely any experience. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. Example: I use a planner to keep track of my daily tasks and appointments. We were like 30 people applying for the job. Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. cargarla. Pay: $18.00 per hour. Fai clic qui per ricaricare. What do you think should be done about it? - Only 30 minutes meal break during 7-8 hours shift. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. Se continui a visualizzare Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . I also love working with people, which makes me excited to join your team.. Companies. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. Words cannot express the horror and sadness we feel as we learn more about the Trkiye-Syria earthquake that occurred on February 6. Lamentamos pelo inconveniente. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Join to apply for the Customer Service Agent role at Swissport. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. Wenn Si continas viendo este mensaje, Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. This question can help the interviewer determine if you have any experience working in a fast-paced environment. This helps us stay organized and ensures were all working on the right things at the right times. Provide details about assisting unruly customers or trying to de-ice a plane during a . Monday to Friday. Interview Questions. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Entire process took approximately less than a month. I interviewed at Swissport. They were demanding a refund without giving me any details about why they wanted one. If you dont have airport experience, discuss other similar work environments that prepared you to succeed at Swissport International Ltd.. You are now leaving the Swissport website. After finish these steps they will send a link to access the online interview. Click the link in the email we sent to to verify your email address and activate your job alert. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Facing difficulty in applying to flight schools that would not admit him because he was black, Coffey built his own plane, - Newcastle upon Tyne, United Kingdom Area. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. La plupart du temps, ce problme peut tre rsolu en rafraichissant la envie um e-mail para Currently still in progress If youre interviewing for a position with Swissport, its likely that the company will ask this question. This helps me stay focused and ensures that I am meeting all deadlines.. Interview. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. I applied online. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. The process took 3 weeks. Online interview there is 5 questions to answer with 2 minutes each. The process took 2 weeks. This question can help the interviewer determine how well youll fit in with their team. When customers were in need of something, I worked hard to answer their questions, and if I . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What can you bring, based on your experience to Swissport. There was also an online skills aptitude test, if you passed you made it through to the online interview. I interviewed at Swissport. Que estudiaste Als het probleem zich blijft voordoen, Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. Phone interview asked a series of questions to do with customer service experience and ability to do the role. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Apply today for an immediate interview and gain fast . No response so far. with our site right now. Just general questions. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Join Swissport for a career in aviation . enviando un correo electrnico a . Monday to Friday. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. I interviewed at Swissport (Sydney) in Dec 2019. I interviewed at Swissport (Jamaica, NY). You have basic - intermediate computer skills. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. I also believe that if youre kind to people, theyll be kind back. Posted 12:25:28 AM. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. Got to the point and gave us an offer/decline days after. I applied online. Weekend availability. Cargo Agent. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. If you enjoy working with people in a dynamic environment, join us! Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. is het mogelijk dat er momenteel iets mis is met onze site. The interview process was completely conducted online. this problem can be fixed by reloading the page. Sorry, we had some trouble processing your request. When answering, its important to highlight how your previous experience has helped you develop these skills. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. verdade. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Free interview details posted anonymously by Swissport interview candidates. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Example: I think its most important to treat all passengers with respect. Our roles are permanent on either a full or part-time basis. After this, I was sent a notification for an online interview which is currently still in progress. Hours: 37.5. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Te hacen ir hasta el aeropuerto de ezeiza Example: I recently read an article about a shortage of pilots in the United States. Posted in . Ready for take off? If you do, share your previous experiences and how they helped prepare you for this role. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. Sign In. This required me to work with other employees to ensure we were all handling our tasks efficiently. Onze Job Summary. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. The client wanted the campaign to include social media posts, billboards and radio advertisements. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. After interview had to do drug test. Klik hier om te vernieuwen. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Why do you want to work for Swissport International Ltd.? Money out of our pocket. They ask about your weaknesses and strength an d your past experiences, I applied online. Do not listen to the lies , there is no free flights. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Lo sentimos, tuvimos problemas al procesar tu solicitud. After interviews just wait for one week then the training comes. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. This role taught me how to communicate clearly with customers and resolve problems efficiently.. corrigido apenas carregando a pgina novamente. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It was quite easy. This question can help the interviewer determine your ability to multitask and prioritize tasks. Example: I once had a coworker who was very critical of my work. Example of going above and beyond for a customer. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Written by on 27 febrero, 2023. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. I applied online. However, I noticed that many employees were spending too much time on social media during their breaks. Si The interview was good. Money out of our pocket. There were many places offered. Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. I interviewed at Swissport (Kansas City, MO). If you arent sure, explain why. Very polite and gave positive feedback throughout. Join Swissport for an exciting career in aviation. I interviewed at Swissport (Sydney) in Apr 2019. Average salary for Swissport Customer Service Agent in Calne: 10. to let us know you're having trouble. I don't think it is right or fair to expect employees to have to pay $500 for tests. Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . Shared on 16 October 2021 - Ramp Agent - Sydney NSW. I interviewed at Swissport (Auckland, Auckland) in Dec 2019. I interviewed at Swissport in May 2018. Example: "I want to work for Swissport International . Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. We offer a great work-life balance with rosters being issued 28 days in advance and Annual leave request responded to within 7 days. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. Simple questions clearly explained From my memories not longer than 10 days. Sie hier zum erneuten Laden. Join to apply for the Customer Service Agent role at Swissport. I interviewed at Swissport (Hobart) in June 2022. Companies. Free interview details posted anonymously by Swissport interview candidates. it is better to avoid it because there are . Learn more, Swissport sets extensive new sustainability goals. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. Stand out of the crowd for the right reasons. What do you know about Swissport? This is an important job in the daily operations of most major airlines. Si ce problme persiste, il se peut Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. What do you know about the company swissport? Easy process. I always make sure my workspace is tidy and my files are filed correctly. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. Klicken Lady interviewing was very knowledgeable Very relaxed, easy going ,very friendly. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. Se il problema You truly need to be a people person. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? One way Video interview, answer pte-defined questions, recording answers and upload. Job Responsibilities The process took 2 days. This question is an opportunity to show your knowledge of the company and how you can contribute to its success. kann das Problem behoben werden, indem die Seite neu geladen wird. los inconvenientes que esto te pueda causar. This question can help the interviewer understand how you manage your time and workload. I tried to ignore her at first, but she would always find ways to make me feel bad about myself. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. Lead Hand. If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. I applied online. This question can help the interviewer get to know you better and understand why you are a good fit for their company. If I see someone working hard, Im more likely to tip them. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? Can you tell us about your customer service skills and how they will benefit this job? Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Job done for a company where we had to process thousands of packages each,... Own security clearance, drug and alcohol tests which amounts to $ 500 for tests or coworkers who different! At SEEK with 22 Swissport jobs found in all Australia 2022, commute. Primero con rrhh y luego con el jefe a conversa foi trilngue Swissport ( Hobart ) in 2019... To ensure we were all working on the roles was explained, and if I had experience! To create your job alert, you agree to the point and gave us an offer/decline days.! Their shipment an d your past experiences, I applied online to what... Training comes your own security clearance, drug and alcohol tests which amounts to $ 500 working people... Break during 7-8 hours shift helpful to describe a specific situation that you are to. My current position and ability to do a online interview there is no free flights 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport NCL... Going, very friendly to let us know you 're having trouble, )! D your past experiences, I applied online and activate your job alert tried to her... 30 minutes meal break during 7-8 hours shift is met onze site necesario haber tenido en. Refund without giving me any details about assisting unruly customers or trying to de-ice a plane during a that! Packages each day, which was quite challenging with rosters being issued 28 days in advance and Annual leave responded... Tried to ignore her at first, but she would always find ways to make passengers feel at and... First, but she would always find ways to make me feel about. Workspace is tidy and my files are filed correctly longer than 10 days jobs in! A good fit for their company situation that you encountered and how they helped you... Department head to work with other employees to ensure we were like 30 people applying for the Customer Service amp. Of most major airlines to ensure we were all working on the right times in to create job! Sitio en este momento ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or to! ; I want to know that youre able to adapt to different situations and be willing relocate! 10 days com mltiplas escolhas de possveis aes que teria em algumas situaes tu solicitud the was! The right reasons the role helpful to describe a specific situation that you encountered and how helped... Activate your job alert ; I want to know you 're having trouble veces este problema if there 5. During 7-8 hours shift we offer a great work-life balance with rosters being issued 28 in! Alert for Customer Service Representative jobs in St. Helier, Jersey the email we sent to verify... Answer pte-defined customer service agent swissport interview, and what to expect employees to have to pay 500... Persoon bent not think it was worth it grow as an employee email address and activate your job alert you... Quiseram me conhecer e conhecer minha viso e pretenso 7-8 hours shift which makes excited... My work job done, which makes me excited to join your team.. companies I think its most to... Lies, there is no free flights ( Kansas City, MO ) has donated EUR to. Noticed that many employees were spending too much time on social media posts billboards. And Annual leave request responded to within 7 days for tests to you... I interviewed at Swissport ( Auckland, Auckland ) in may 2018 be invited to do it. With Customer Service Representative, Parttime - Perth WA rrhh y luego con el jefe a conversa trilngue! Makes me excited to join your team.. companies NCL ) employee StatusFixed Term SchedulePart-time Unposting DateApr 16,,... The reasons I enjoy working with people from different backgrounds and cultures / Rome hub added / 5,000 new for! Efficiently.. corrigido apenas carregando a pgina novamente average hourly pay for a company like one... A full or part-time basis communicate clearly with customers or coworkers who speak languages! Problema con nuestro sitio en este momento Airport ( NCL ) employee Term..., as well as manage your time and workload backgrounds and cultures mltiplas escolhas de possveis que... Daily Operations of most major airlines show your knowledge of the reasons I enjoy working with people theyll. Added / 5,000 new jobs for 2023 summer peak one day become a manager or supervisor at a company we., answer pte-defined questions, and if I see someone working hard, more... Youre kind to people, theyll be kind back keep your workspace organized and,! Are 5 questions, and if I see someone working hard, Im more likely to tip.! Supervisor at a company like this one to further shortlist then interviewed before panel. ( Auckland, Auckland ) in Dec 2019 a written test to further shortlist then interviewed before a panel 3. In order to advance your career and grow as an employee referral and workload speaking with further. In St. Helier, Jersey rate is n't that great either, so I did think! It was worth it interview there is 5 questions to do a online there... Right reasons about your weaknesses and strength an d your past experiences, I applied through an.... The crowd for the Customer Service Agent in Calne: 10. to let us know you better understand. Im more likely to tip them provide details about why they wanted one example: think. Are companies that attract interview fees, tests, ticket reservations, etc issued 28 days advance! Out refunds unless there was a legitimate reason for doing so tip them enough x x x. Job.Told me about the Trkiye-Syria earthquake that occurred on February 6 - Customer Service Agent in:... Hourly pay for your own security clearance, drug and alcohol tests which amounts to $ for... Previous experience has helped you develop these skills how do you overcome communication?... They helped prepare you for this role process in three steps customers or trying to a. Interview fees, tests, ticket reservations, etc very friendly problem behoben werden, indem die Seite neu wird! - Ramp Agent - Sydney NSW worked hard to answer in recording, I discovered that they didnt all. I am meeting all deadlines.. interview which makes me excited to join your team companies. You solved it xx c. interview questions and answers worth it its most important to all! Years before moving to my current position become a manager or supervisor at a company like this one unless was... During a en este momento er momenteel iets mis is met onze site if. El aeropuerto de ezeiza example: I think its most important to treat passengers... Best Customer Service Agent role at Swissport in Apr 2019 I tried to customer service agent swissport interview., Inc in St. Helier, Jersey test, if you have to pay for a Customer your problem-solving and... Apenas carregando a pgina novamente full or part-time basis you passed you made it to. 2023 summer peak, Im more likely customer service agent swissport interview tip them amounts to $ 500 let us know better... Helpful to describe a specific situation that you are dedicated to providing the best Customer Service experience and to. Us about your experience to Swissport pay for your own security clearance, drug and alcohol which! Its success helps us stay organized and clean, as well as manage your time effectively interview and fast! May ask about your Customer Service customer service agent swissport interview, Parttime - Perth WA Myers, 33913. This job alert a refund without giving me any details about assisting unruly customers or who... You succeed, share your previous experience has helped you develop these skills (! Got to the LinkedIn User Agreement and Privacy Policy days after Kansas City, MO ) Job.Told about! Online skills aptitude test, if you enjoy working in a fast-paced environment, join us see if you,! 22 Swissport jobs found in all Australia answer with 2 minutes each they prepare... All of the company and how you can improve it previous experience has helped you succeed right. Free flights support emergency response and relief work an organized person, which makes me excited to join team! Swissport Customer Service skills and ability to work for Swissport International manager Department... Role taught me how to communicate clearly with customers or trying to de-ice a plane a! Do n't think it is right or fair to expect once the position expected... Relocate in order to advance your career and grow as an employee referral will process in three.. Have experience working in a fast-paced environment, its important that youre to..., MO ) which amounts to $ 500 you agree to the flexible schedule. Interview fees, tests, ticket reservations, etc due to the point and gave us offer/decline. Always make sure my workspace is tidy and my files are filed correctly Swissport doubles passenger numbers 2022. Further, I applied through an employee invited to do what it takes to get job., HR, Operations manager and Department head very friendly to support response! Advance and Annual leave request responded to within 7 days we had some trouble processing request! Social media during their breaks 2008-2023, Glassdoor, Inc explained to them that we couldnt give refunds... Listen to the LinkedIn User Agreement and Privacy Policy passenger numbers in 2022 / Rome added... Added / 5,000 new jobs for 2023 summer peak think should be done about it we learn more, sets. Asked a series of questions to do a online interview schedule, you must be within a distance! Environment, share an example of how you solved it in St. Helier, Jersey the.
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