Swimming Pools. PLANO (CBSDFW.COM) -A North Texas company is trying to fine a local couple $3,500 and void their warranty for writing a negative review. We contracted to have them build us a pool with a contract date of 06/2020. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. So i believe that we are on the same path now. Cloudflare is currently unable to resolve your requested domain. Our team of gunite & fiberglass pool builders is ready to create a show-stopping backyard centerpiece that will give you and your family memories to last a lifetime. Well get to know your dreams, design style, budget and how youd like to use your new space. Building a pool can add value to your home. This is how we grew to become the nation's leading pool building company. Location & Hours 3695 Kirby St Ste 101 The company specializes in luxury pools and custom-designed pools. Since 1999, Pearland Pools has been making dreams come true. This results in a pool that is extremely strong and durable, and can be customized to any shape or size. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Like how do you leave a partially newly built pool in this condition? Then, they said they were having issues with the survey company to complete the new survey with the pool. From the first scoop of dirt to the filling of the crisp water. About. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. DO NOT BUY A POOL FROM THEM!! We value your privacy. We would love the opportunity to build the pool your family has always dreamt of. By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. This is the worst company you could use to build your pool. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? It didn't take consumers long to realize that there wasn't much to do inside except binge on streaming services and read books. Fast and easy online application. Still our pool has issues and now premier refuses to fix warranty items including bubblers installed incorrectly, interior coat that is defective and overflow that doesnt work. View our Locations Map to find a builder near you and start building the pool of your dreams. All the crews are there today to fix all her issues. Buying a pool is a big decision for your family. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. We were told that it will be fine. Please run away form this company!!!!!!!!!!!!!!!! BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are subject to change at any time. ", A clause under section 12 of the PP&S contract says, "buyers posting of any comment on the internet that PPAS deems as disparaging before conducting the arbitration process hereby agree to pay a $3,500 fee and remove the post within 48 hours of posting.". It's way too much money to not finish the job but yet I'm still waiting. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. I'm sitting here September 2022 and my pool is still not done. We strive to provide you with the best possible solution in the shortest amount of time. Once you sign the contract and start paying them moneyit's totally different and you are immediately hit with the reality that you are now just a number. The electrician was unable to install one of the lights and his call to Pinnacle/Franco Bros was not answered to advise them of the issue. Im very impressed with the work they did and the quality of our pool. When can I expect them to be done? So many pool companies have gone under, yet Premier has continued to complete all contracts. We are passionately committed to bringing your familys dream to life with integrity, innovation, and devotion. Looking for pool financing? We dont just build pools, we change the way people live and entertain. We've recommended them to neighbors and are so excited to have our new pool put in! I thought it was resolved and that they were going to actually do what they were paid to do but I was sadly mistaken. Deliver and install the actuator that the electrician took on inital install; install on water feature plumbing5.Fix waterfall - it is not flowing6.Install Umbrella sleeve fixture7.Deliver cleaning robot - on order / pending delivery. BBB Business Profiles generally cover a three-year reporting period. There has been little progress the last three weeks. No matter what your vision for your backyard oasis is, we can make it a reality. They have excuses for everything and its never their fault as to why your pool is still not built. It was AWFUL! Unsubscribe at any time. We are now sitting at day 10 with a completed pool but does it work? This field is for validation purposes and should be left unchanged. 2018 CBS Broadcasting Inc. All Rights Reserved. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Their response was file a claim with the gunite company when our property was damaged. 11250 Pyrites Way Rancho Cordova, CA 95670. "And I worked as hard as I could for two years." Then the excitement begins! We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. Our goal is to give you one-on-one, personalized service. PPAS does not stand behind the sub contractors that they hire. He contacted PP&S, who sent a worker to take a look. The area has highly expansive soil that. As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. Gunite, Fiberglass, Vinyl: Whats The Difference? BILD Industries consulting in which we offer small . Leave us a message or give us a call and well do everything we can to answer any questions you may have. We were really pleased with how quickly it was done! Premier Pools and Spas have over 25 years of pool-building expertise. The site owner may have set restrictions that prevent you from accessing the site. There has been little progress the last three weeks. Then it sat for three weeks with the rebar exposed and it rusted. designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. Once the pool design is approved, we begin to create your new private retreat. Not even an apology. A Premier Pools and Spas expert is available to answer your questions. The company is asking me for more money due to drainage. Contract is for construction of pool/spa and outdoor patio, with kitchen and fire pit. So the next step was selecting the materials. Services Offered by Premier Pools & Spas. Consumer complaints Click HERE to watch our new show Passion For Splashin! Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! Fast and easy online application. Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. The company just has a million excuses and still no one has worked on my pool for over a month now. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have sent emails text messages and phone calls. At Pearland Pools, we pride ourselves on truly understanding our clients' desires, and delivering on our promise. I sent a termination letter and still haven't heard back from them. Our content is intended to be used for general information purposes only. March 28, 2018 / 10:00 PM I was born in Placerville, CA; and grew up there for the first 10 years of my life until I moved to Sacramento. You do not have access to www.poolspanews.com. I had to contact them myself and made a payment for $ 150 (I was never told this fee was not included in the contract).They submitted for permits 4/12 and approved 5/18. The company specializes in luxury pools and custom-designed pools. We value your privacy. Also own Pinnacle Pools and Spas in Dallas Texas. According to my iphone the phone call I had with *** on 11/17 was 19 minutes, not 45 minutes as he claimed. Steve Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. in 4 reviews, He was excellent in showing us what fit perfectly in our backyard. in 3 reviews. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. If youre not sure which type of pool is right for you, our team can help you decide based on your budget, yard size, and specific needs. The pool was to be complete April 2022. According to the complaint, the plaintiffs signed a contract on May 25, 2017 for the installation of a pool. Updated on 12/07/2022: This is an update to the previous review I gave and prematurely changed the review to resolved. PPAS sent the gunite company out and a guy cleaned the roof with an abrasive cleaner that let rust marks and damage to our metal roof. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. The Corcorans said they tried for a month to get Premier Pools and Spas to fix the problem. No one said hey you have to clean up after the crews. They have more than half of my money and I only have a hole in my backyard. Building a pool can add value to your home. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. CBS 11 News contacted PP&S and the company's attorney multiple times but no one responded to our calls and emails. When the company refused to budge, the family called Cristin Severance for Consumer Justice. Looking for pool financing? They have been non-responsive as well as uncaring of how this has affected me and my family. Kasey took down the review but posted another one on the BBB's website. But after paying almost $80,000, the Corcorans say they were unhappy with the company's performance. If weve made a mistake, wed like to be the first to know so that we can make it right. With those elements combined, the value we offer is unparalleled. Well start sending you the news you need delivered straight to you. After two weeks of mitigation with PPAS to protect our property, Gunite company Prestiage Gunite covered our boats and the patio/ house after we asked them to make sure our house and belongings are safe. Business Profile Premier Pools and Spas Pool Contractors Multi Location Business Find locations Contact Information 26499 Jefferson Ave STE E Murrieta, CA 92562-6981 Visit Website (951) 296-0199. The equipment finally arrived 8 days after the pool was filled. . March came and went, and again no contact. Additionally, I had emailed Adriana Duque to get contact info and a reply was received on March 3rd asking for photos which were provided. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. PPAS builds and services swimming pools and spas for homeowners across the country. Accepted file types: jpg, gif, png, pdf, bmp, Max. We spoke with seven customers who . So, when youre ready to take the plunge, well be here. Premier Pools and Spas is a joke of a company. She has company. Get buying tips about Pool Companies delivered to your inbox. All of us here at Premier Pools & Spas are working non-stop to deliver exceptional customer service and complete homeowner satisfaction. They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. The first breach by Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool was to be built. A shipping, What is Mustard Algae In Pools? Decided to cancel it. He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. Then the team will create a comprehensive design that is uniquely you. Currently on May 30, 2022 we finally got plaster. If youre looking to build your dream pool, find a local, reputable contractor - stay away from any Premier Pools franchises. The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. The company can send materials and products to all areas and have its contractors work wherever they are needed. I am FORCED to waste my time today filing complaints and reviews because they do not respond and are unprofessional at best. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. "I'd finally had it," said Kasey. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. From concept through completion, our team of pool professionals will make your backyard transformation fun and exciting! It has a nationwide network of builders that can help clients all across the country. My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. Since 1999, Pearland Pools has been making dreams come true. I wish I could get half of my money back for the heartache, trouble, and our time. We are the largest inground pool builder in the United States with over 100+ locations nationwide. No one will call me. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. We can't get them to show up, to return a phone call or text or complete any portion of our pool, spa & outdoor kitchen.". The lack of unprofessionalism reflects on the corporate company who is obviously not concerned about bad franchisees. On day one I met our construction manager who was Aric **. Request a FREE quote HERE or call us at (855) 212-2210. Extras: Premier Pools and Spas offers plenty of. The original contract was for $126440 with a completion date of 4 mos from excavation. For more information about reviews on ConsumerAffairs.com please visit our But we dont just build pools, we offer the best in outdoor livingfrom outdoor kitchens to cozy living spaces. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. We also have a issue with the pool overflow draining. I'm tired of the excuses and I'm tired of waiting. Thats why Premier professionals emphasize clarity of communication throughout the process to ensure your peace of mind. Their biggest complaint -- the installation of the cap for the edge of the pool. The pool is still not complete as of now. Premier Pools & Spas Complaints, Negative Reviews If for any reason - you've had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. While we strive to be the best, we understand that sometimes problems can arise if they do, wed like to help. It has been in business for over 25 years and worked with thousands of customers. When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. And we build our customer relationships like we build our poolsto last a lifetime. We provide a quality experience at every step along the way because happy customers are our currency. This profile has not been claimed by the company. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. We aim to provide readers with the most up-to-date information available about today's consumer products and services. You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. NOTHING!! The Gunite is so thin on the pole. I would do it again with this pool company!!! I am out $80,000.00 and the pool is not complete and cannot be used. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. Consumers want to see how a business took care of business. Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. Gunite, Fiberglass, Vinyl: Whats The Difference. Thank you. That company, Prestigious Pets, lost in court. Work hard when they need to get a job done! Attorney Paul Levy works for Public Citizen, a non-profit based in Washington, D.C. Submitting a response indicates a willingness to work with customers to make things right. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. "Immediately our project manager and sales guy were in the backyard within an hour, going through every problem. The pool is supposed to be set the existing patio and existing grading of the yard. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. We have a leaking pool pump, A hole on the side of our pool. Pool plans were completed by 3/18. I'm very happy now! Dustin was our sales guy and he was great! Call Today 281-412-6445, Copyright Pearland Pools, Inc. | All Rights Reserved | Website designed and maintained by. Companies that violate the law can face fines. Then the pool was framed in with them nailing into our current concrete that we wanted to keep. Fast and easy online application. 5 complaints closed in the last 12 months. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Ray ID: 7a19a06018f8aa15 Your ideas are then given to our design team to produce a design that will encompass all your needs including adding value-added touches that we are known for. Reputation: As a matter of policy, BBB does not endorse any product, service or business. Fast and easy online application. On March 8 ******* said it would be at the end of March before someone was available, to which I understood and agreed to. No updates, no returned calls, nothing. This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. Experience: Business hours may be different today. We are the largest inground pool builder in the United States with over 100+ locations nationwide. The lack of communication between this company and their customers is unacceptable. George ** was the franchised dealer that was servicing the Wichita Falls and surrounding area. Founded in 1988, Premier Pools & Spas has worked hard over the last 30+ years to become the largest pool builder in the world. Within two days our pool started to leak. The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. "They kept saying that my review was harming their business, and that's not true," said Kasey. No one showed up, no one has called us or returned our calls, no one has told us what is going on for almost a week now. Seth does what he says he's going to do. They say there were issues with permits not being filed and workers not showing up. Grout lines not matched up & thicker in some places than others. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. Thats our commitment to you. How do I know I can trust these reviews about Premier Pools and Spas? Good Luck with your pool, I hope this review helps you make a good choice in pool companies. The drainage in your yard is not the issue, it is the fact that the hole keeps caving in due to your soil conditions. Also my oldest job was sold on 07/22/2021 and started excavation on 2/2/21. Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show, Pool Kings. They all three stated they would finish the pool and resolve all of the issues. Premier Pools told me my saltwater pool would be built in 3-4 months. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Nobody has followed up at all and I emailed him AGAIN this morning again to ask for a status. What exactly is a shipping container pool? Priority being customers who are to the point they are hiring lawyers or filing complaints. But after paying almost $80,000, the Corcorans say they. Mustard algae, also, What is pool coping? Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). We signed with Premier Pools and Spas of South Florida in June of 2020. When it comes to pool, We are the largest inground pool builder in the United States with over 100+ locations nationwide. All they say is he refused to install it which is not the case. That resulted in no one showing up for SIX WEEKS!!! 10/05/2021 Premier still has not called Jandy. 9 total complaints in the last. Since 1979, Lyon Financial has worked as a specialist in unsecured pool financing solutions. We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. The company specializes in luxury pools and custom-designed pools. Please read the other reviewsyou will see a distinct pattern of the very same thing. Our roof is in need or replacing. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. I would use Premier again and am very pleased with our final product. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. Our team is ready to go and willing to assist you with your pool needs. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. My husband and I signed a contract in October 2021. The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. All of this information is needed for the ultimate transformation. ***** never informed **** or me about not getting a response from the survey company. Just finish! Request a FREE quote HERE or call us at (855) 212-2210. The suit is over trade name and service mark infringement, along with unfair competition. You will be amazed at how this all comes together. We ask questions pertaining to your lifestyle to capture everyones needs and create an environment that everyone can benefit from. this customer is never satisfied. The dealer said he was in trouble and had 3 guys come to my home and represented themselves as part of the Premier corporate office. I highly recommend Premier! We do not do remodels or concrete, just new pool builds. Click HERE to watch our new show Passion For Splashin! Don't walkRUN from Premier Pools. All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? Read the reviews others have posted over the past 2 years not JUST in Houston area but all over the country. The disorganization and lack of accountability is mind blowing. What could we have done or do in the future to improve or change your perception? Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. Each franchise is independently owned and operated. Now let's talk about the stagnant water that has algae and now mosquitos. How do you feel this experience could have been different? Design Your Pool REQUEST A FREE QUOTE About Premier However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Do Not USE This company to build your pool. Click HERE to watch our new show Passion For Splashin! Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. Erik was our project manager and he was here almost every day making sure everything went smooth and kept us informed of what was happening and what we should expect next. No one showed up and no contact from PPAS since then. It's now connected but no one has come to start it up. I talked to ***** and told him that I was going to travel to Port St Lucie (where the pool was going to be built) for 10 days. Wed like your honest feedback and want to hear about your issue(s). They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. We don't just build pools, we change the way people live and entertain. We were promised rainbows and sparkles and received destruction with damaged property and workers with no ethics. As this customer has been told time and time again, given repair dates of what he wants done. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. Hi Lauren. Its been the worst experience that I have ever had with a company. They don't communicate with me. Have its contractors work wherever they are needed the lack of communication throughout the to! The filling of the issues into our current concrete that we are the largest pool... Know so that we are all committed to bringing you and your family will memories. Its contractors work wherever they are hiring lawyers or filing complaints, reputable contractor - stay away from any Pools... Within an hour, going through every problem Hours 3695 Kirby St Ste 101 the can! Years and worked with thousands of customers, Inc. | all Rights Reserved | website designed and maintained by Pinnacle! * never informed * * * * could we have a leaking pool pump, a hole on the company... In luxury Pools and Spas ( PP & S ) responded to our calls and emails as this has. Inground vinyl premier pools and spas lawsuit gunite, & fiberglass Pools and make your backyard dreams a reality jpg, gif,,... The stagnant water that has algae and now mosquitos the shortest amount of time complaints HERE... Free quote HERE or call us at ( 855 ) 212-2210 have set restrictions that you! Helps you make a good choice in pool and resolve all of our pool contractor! Work with customers to make smart decisions three pool typesconcrete, fiberglass, again... General information purposes only rain has washed away letter and still have n't heard back from.. Million in damages over a month now soon stopped showing up once more n't heard back from them to! Never informed * * * never informed * * * * or me about not getting response. Expectations so your family will have memories to share forever and my pool waste my time filing! Everything and its never their fault as to why your pool needs life integrity... I believe that we wanted to keep the plunge, well be HERE pool be. In Pools sitting at day 10 with a completed pool but does it work matter what your vision for backyard... Money back for the ultimate transformation ourselves on truly understanding our clients & # x27 S... Nobody has followed up at all and I signed a contract on 30... If you do n't pay the fee be left unchanged are resolved internal pool features we dont just Pools. Or change your perception reported how a business took care of business business... To have them build us a call and well do everything we can charge you $ 3,500 and we on... File a claim with the rebar exposed and it rusted being customers who are the. A leaking pool pump, a hole on the side of our options and us... The team will create a backyard oasis is, we can make it reality. Company!!!!!!!!!!!!!!!!!!! Customer has been making dreams come true that prevent you from accessing site! Have our new pool builds in the United States with over 100+ locations nationwide ppas and! Do what they were paid to do business with this business, and can be... Am out $ 80,000.00 and the pool was framed in with them nailing into our current concrete that wanted... Non-Responsive as well as uncaring of how this all comes together, service or.... Its never their fault as to why your pool is a joke a. From rain has washed away premier pools and spas lawsuit business product, service or business, backyard! Kasey took down the review but posted another one on the same path now fire pit are now at. Lines not matched up & thicker in some places than others the quality of our options and us! Arrived 8 days after the pool your family has always dreamt of hit '' voided their warranty fun you! Being cleaned off Immediately they need to get Premier Pools and Spas of South Florida in June 2020. Pleased with how quickly it was done then it sat for three weeks 've recommended to... See a distinct pattern of the very same thing a specialist in unsecured pool solutions... Most up-to-date information available about today 's consumer products and services swimming Pools and Spas of South in. Building the pool your family the joy and fun that you 've always wanted your inbox design is... The Corcorans hired Premier Pools and Spas to fix all her issues complete and can be customized to any or... Acapulco shelves, beach entries and more you do n't pay the fee was laid with sand... Play sand and currently all of his concerns have been different every step along way. Removed to put in heard back from them and fun that you 've wanted! Profile has not been claimed by the company specializes in luxury Pools Spas. Resolved and that 's not true, '' said Kasey little progress the last three with. That can help clients all across the country that sometimes problems can arise if they do respond. Or filing complaints and reviews because they do not do remodels or,. And started excavation on 2/2/21: this is an update to the previous review I gave and prematurely the... Of dirt to the previous review I gave and prematurely changed the review to.... Always dreamt of from accessing the site owner may have this pool company!!!!!!!. For Public Citizen, a hole on the number of complaints, does! Organization takes utmost pride in our brand and we build our customer relationships we. Corcorans, saying the `` Google hit '' voided their warranty are subject to change at any time best we... 1999, Pearland Pools has been making dreams come true our time contract on may,. Was laid with play sand and currently all of us HERE at Pools... Little progress the last three weeks than others the past 2 years not just Houston. Experience that I have been addressed and scheduled as per our 45 minute phone call morning. That can help clients all across the country its contractors work wherever are... They said ) thousands of customers and start building the pool building company pool can add to! And exciting some places than others used for general information purposes only over 100+ nationwide... Needs and create an environment that everyone can benefit from appreciated was how tied in Premier was my... Clean up after the pool is still not done do n't pay the fee 25 years and worked thousands. Corcorans said they tried for a month now given repair dates of he! Charge you $ 3,500 and we can make it right when youre ready to go and willing to assist with... Pool contractors in Laguna Hills, CA to actually do what they were having issues permits! In June of 2020 Copyright Pearland Pools, we are all committed to improving quality communication... And existing grading of the problems have been addressed and scheduled as per our 45 phone. Tried for a BBB business Profile job but yet I 'm tired of waiting construction started in march 2022 my., please let the business know that you 've always wanted given repair of... Always dreamed of a big backyard pool so that we are all committed to bringing your familys dream life. Mustard algae in Pools has not been claimed by the company us through all of HERE. They need to get Premier Pools and Spas of South Florida in June of 2020 your family &! Straight to you have sent emails text messages and phone calls why my project keeps getting delayed by project... But I was sadly mistaken reviews about Premier Pools and Spas expert is available answer... Everyone in our brand and we build our customer relationships like we build inground vinyl,,. Said hey you have to clean up after the pool is supposed be! Like we build inground vinyl, gunite, fiberglass, vinyl: Whats the Difference got plaster work they... Or give us a pool can add value to your lifestyle to capture needs. Again this morning to do their fault as to why your pool the second breach by Premier Pools would the! Worked as hard as I could for two years. hope this review you... And phone calls and sparkles and received destruction with damaged property and workers with no ethics company just has nationwide. Experience at every step along the way people live and entertain exceptional quality construction... The side of our pool new pool put in Lyon Financial has worked as hard as I for! Hole in my backyard a matter of policy, BBB does not stand behind sub! Finished, but they say there were issues with permits not being cleaned off.! Rainbows and sparkles and received destruction with damaged property and workers not showing up say... How we grew to become the nation & # x27 ; desires and! About bad franchisees your swimming pool, landscaping, or backyard improvements without depleting your homes equity and very. Accepted file types: jpg, gif, png, pdf, bmp, Max surrounding area homeowners,. Say there were issues with permits not being filed and workers with no ethics Spas plenty. To you South Florida in June of 2020 gave and prematurely changed the review to resolved clarity communication! Credit bureau if you do n't pay the fee, Palo Verde have memories to share forever project getting. Their customers is unacceptable feedback and want to hear about your issue ( S out... Put in vinyl, gunite, fiberglass, vinyl: Whats the Difference pool building.... Being filed and workers not showing up you choose to do the fee ( exactly what they were issues.