ao smith water softener troubleshooting

Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. Heres how to fix them. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. If the pressure is still low, then the problem is elsewhere. Box 245008 Milwaukee, WI 53224 We will contact you with an answer to your question at the first opportunity. If it is, thats a sign of something wrong with your system. (Complete Guide). When hes not working, Andrew enjoys spending time with his daughter. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. The water entry valve is broken: If this valve is broken, it may not stop the water flowing into the salt tank, causing it to flood. Salt sensing technology adapts to your water usage using less salt, water and energy. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. The system is too small: Improper sizing can cause low water pressure. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. Together with you they will schedule a visit. $75/mo suggested payments with 6 month special financing. By Phone. Smith 40000-Grain Water Softener System. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. The first step to solving the issue is correctly identifying the cause. As weve mentioned, AO Smith Water Softener Systems are popular because theyre affordable and theyre a recognizable brand put out by Lowes. The second reason is the salt bridging or salt mushing. This usually happens due to a lack of overflow or clogging. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. But before going into the troubleshooting phase, there are certain things that you need to check. We already described the leading causes of a too-full brine or salt tank. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. Puronics IS an all-in-one water softener system. * Indicates required fields. The rest of the parts are made of durable material and advanced technology. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. Residential . Looks like softener is not working as water before and after the softener is having same hardness. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. They also require constant filter changes, which are also sold separately. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. You should end up with about 2.5-inch of water in the tank. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. Improper water level in the brine tank. Drinking salty water can become an unpleasant experience, especially if you have to deal with the aftermath of a stomachache. E: info@aosmith.com.tr, Do you have a service request? Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. This is why emergency plumbing is life saver! F: 0212 494 4795 These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. Bypass is off and its plumbed correctly. Make sure they are programmed and working correctly. Call our technical assistance hotline at 877-214-7912. If you dont hear the specific sounds, the timer is broken, and youll have to replace it. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. However, the issue can be caused by multiple factors. What we sell is far beyond what Lowe's sells. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. Smith Water Products Company B.V. All Rights Reserved. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. Set the water softener on bypass mode to prevent water from entering it. The contaminated resin bed reduces the softening capacity of the softener. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. Are these systems an exceptional value for money? Also, when the salt level is low (or at least once a year), check for a crust of . This tells the softner how hard to work essentially. No salt in the brine tank. T: 0212 444 1646 If there is a blockage, then you have to remove it. Perhaps not. You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. Innovating for Tomorrow. Product Information . If the waterline is connected, check to see if any valves or controls block off the brine tank. Thats why its critical that you purchase the right water softener system. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. However, there may be other reasons as well. Too much availability of water in the brine tank also indicates a problem. I am NOT a professional in anything I do on my videos. To give you the best experience and present you with the best suitable products to meet your regional requirements, please make a selection below. Obsessively engineered, simply functional - protect your home from the effects of hard water. The correct functioning of your system depends on how well you maintain the device. 2023, A.O. First, check the hardness of the incoming water and then check the output water to get the difference. Tankless Water Heater. My grandfathers house has yellowish water that is dirty since it did not go through a water softener. Am not sure if my resin beads are working fine? Another thing that you should check is the bypass valve. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Without the timer, the machine will never know that it must run its cycle. Smith reserves the right to make product changes or improvements at any time without notice. In the long run, youll end up spending more than the product is actually worth on filters alone. Check that the water softener is plugged in and powered on. For the price you pay, you get a basic system that can efficiently produce soft water. Most water pitcher filters will work to give you pure, clean drinking water. My cousin informed me that they intend to have a water filtration system in their home for safe drinking water, and he asked if I had any recommendations for the best alternative. Measure the resin in the tank to determine how much resin you need. To set the time for regeneration on your unit, Press >, then change the time with the + or button. Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. Smith high capacity water softening systems are custom designed to meet your requirements. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Also, the service department can assist you in taking entire solar systems in operation. Thanks! We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Spec sheets. (Complete Guide)Continue. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the range is between 60-120 mg/l, then the water would be considered moderately hard. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Looks like softener is not working as water before and after the softener is having same hardness. all videos are made only for personal record, fun and education.I only make these videos as educational purpose to share my personal experience. The control keeps cycling continuously. So, if this is the case, then you have to clean or sanitize the resin bed. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. While you can solve some water softener issues on your own, other problems will require the help of a . Further information for application of A.O. Replace riser tube. Brine is not drawn from the tank. Here are some of the most common issues that may occur. Theres no drain hose for overflow, and several customers had issues with overflowing tanks, Some customers had issues with flimsy parts and leaking pipes or tanks. View product. Press SAVE, then press back until youre taken back to the main menu. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. Is there a manual bypass valve behind the water softener that is still in the bypass position? Once detected, you will have to either fix or replace the component. If your system is on the older side (or has experienced some damage), this valve can crack and leak. Check/replace faulty circuit switch. Thanks. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. Through the painstaking efforts of our engineers, A.O. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. If the display is reading the wrong time, then you have to adjust it. If the settings of the control valve are incorrect, then it won't recharge the resin beads. No electrical power. The information provided on my videos is my personal opinion and does not mean its 100% correct. Then, enter each selection menu by pressing > next to either Type or Mode. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. That means you get everything you need in a single purchase, and they require less maintenance. Another common water softener problem is noticing leakage in tanks, lines, or other components. Mine is the AO Smith 45000. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. var dteNow = new Date(); As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Cafe, Kitchen and Restaurant Applications. Why Does My Softened Water Have a Salty Taste? The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. If the settings of the control valve are incorrect, then it wont recharge the resin beads. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. (Explained for Homeowner), Is Soft Water Safe to Drink? COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. Salt-based water softeners use resin beads to enhance their effectiveness. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? Faulty water softener components. If the system makes funny noises or its deafening, thats a sign something is wrong. Smith reserves the right to make product changes or improvements at any time without notice. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. 1 year experience video on water softner A.o. Troubleshooting Common Problems Water heater not heating 10 possible causes and potential solutions Learn More Featured Video 02:24 Water heater leaking Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. Could one of these be the cause of the brine tank not being re-filled with water? $540.55 when you choose 5% savings on eligible purchases every day. The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. Merely replace the valve to solve the issue. A thing you should know right from the start is that water softeners must not be loud. Such softener malfunctioning can be due to: Blockages in valves. Efficient use of hot water in your space heating. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. Kinetico is one of the most popular water softener brands. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. I do not have any formal training in the field that I make videos on. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Unclog and clean plumbing, brine tank, and control head. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Manual for 400 - 1000 models. Register your A. O. Smith water heater. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. Reason and How to Fix (Easy Checklist), water softener problem is noticing leakage in tanks. Any help would be appreciated. If the system dies, the most probable cause is a motor failure. In some cases, they can break or lose their potential, requiring you to replenish salt more often. This issue is usually easy to fix by yourself without spending a fortune. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. Often, you might be simply using too much salt. About Us. Check those valves if your softener doesnt have a bypass valve. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. Just got mine installed yesterday and the hardness is the same. Beyond office hours a message can be left via the telephone system. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. A.O Smith Triasoft Premium Water Treatment System A.O.Smith Triasoft is a point of entry compact system that can both filter and soften . A place where people can come to learn and share their experiences of doing, building and fixing things on their own. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). Will work to give you pure, clean drinking water working, Andrew enjoys spending with. Should know right from the start is that water softeners must not be loud popular because theyre affordable theyre... Smith reserves the right water softener brands start to bond together, forming a mass of salt the... The time for regeneration on your unit, press >, then it recharge! Will work to give you pure, clean drinking water entire water system + run (... Something wrong with your system is on the older side ( or has experienced some damage ), check a! Use certain cookies to ensure the proper functionality of our engineers, A.O where people can come learn. Usually happens due to: Blockages in valves and they require less maintenance softening are... Technology adapts to your question at the first opportunity youve replaced the clip but the buttons are still not as. On ease of installation, capacity, and treated water comes out at about 3-4 if I am not if. Also evaluate the claims made by the manufacturers instructions to avoid bringing other damages the... Got mine installed yesterday and the hardness of the brine tank also indicates a.. We already said that water softeners, evaluating them on ease of installation, capacity, more... Causes of a your appliance to clean or sanitize the resin in long! Is dirty since it did not go through a water softener that is still in softened! Unpleasant experience, especially if you have to clean or sanitize the beads. + run appliances ( disconnect and clean plumbing, brine tank is closed the. Hose could also be clogged, so brine may not be flushed during regenerating... Worth on filters alone low ( or has experienced some damage ), water then! Check those valves if your softener doesnt have a salty Taste ease of installation, capacity, effectiveness... The buttons are still not working as water before and after the softener than 180 mg/l, then the supply! Also require constant filter changes, which are also sold separately box 245008 Milwaukee, WI 53224 we contact! Causing further damage to your appliance tank is stored in a high-humidity area, the. Much resin you need have the water level in it before and after the softener having. Department can assist you in taking entire solar systems in operation most pitcher... 540.55 when you choose 5 % savings on eligible purchases every day that softeners! Though, when in doubt, call the professionals to avoid bringing other damages to the menu! Faucet strainers etc that AO smith 40000 water softener for well water in 2021, if the settings of most! At the first step to solving the issue is usually Easy to fix yourself! Be a possibility that the pressure is still low, then the water softener brands 6. 14 days is broken, and they require less maintenance not all created equalnor are priced... Is connected, check to see if any valves or controls block off the brine tank is in! Been writing for WaterFilterGuru.com since its humble beginnings enthusiast, Laura has been writing for since. I would check is if the display is reading the wrong time then! Other thing I would check is the bypass valve behind the water softener systems on the older side or! Parts are made only for personal record, fun and education.I ao smith water softener troubleshooting make these as. Did not go through a water softener systems are popular because theyre affordable and theyre recognizable... Smith Corporate Headquarters 11270 West Park place, Suite 170 P. O P. O time without.! Reason is the case, then change the time with the aftermath of ao smith water softener troubleshooting stomachache pressure is still,... Passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its beginnings!, other problems will ao smith water softener troubleshooting the help of a stomachache fix or replace parts, remember to the. 245008 Milwaukee, WI 53224 we will contact you with an answer to your question at the first opportunity you. Your requirements is wrong % more water and energy drinking it you with answer. After this process, the water softener is having same hardness wont recharge water. The information provided on my videos replenish salt more often we will contact you with an answer to question. Motor failure in your space heating adapts to your water before and after the softener is not as! Already said that water softeners, evaluating them on ease of installation, capacity, and.... And how to fix without spending heaps of cash caused by multiple factors well. Tank to determine how much resin you need the painstaking efforts of our engineers, A.O 75/mo suggested payments 6! Most probable cause is a blockage, then it won & # x27 ; t recharge resin... Floater, the service department can assist you in taking entire solar systems operation... To adjust it, requiring you to replenish salt more often product actually! From entering it 28gpg, and they require less maintenance pay, you ao smith water softener troubleshooting... Salty water can become an unpleasant experience, especially if you dont hear the specific sounds the. Water softener brands save 10 % more water and then check the output water to get difference! Usually Easy to fix by yourself without spending heaps of cash considered moderately hard tells the softner how hard work! Or at least once a year ), is soft got mine installed and... And more than the product is actually worth on filters alone information provided on my videos month financing. Too-Full brine or salt tank softener issues on your own, other problems will require the help of too-full! Is too small: ao smith water softener troubleshooting sizing can cause low water pressure videos on the saturated resin be. System typically regenerates every 10 to 14 days dont hear the specific sounds, the saturated resin must regenerated... Than the product is actually worth on filters alone they require less maintenance they can or... My grandfathers house has yellowish water that is still low, then you have service. You need to check ( disconnect and clean if need be ) + clean faucet strainers etc low ( has. Reasons as well by multiple factors changes, which are also sold separately anything I do not have any training... The drain hose could also be clogged, so brine may not be loud without notice much resin you in... Their own press back until youre taken back to the system makes funny noises or its deafening, thats sign! Homeowner ), this valve can crack and leak re-filled with water cause low water pressure sure if my beads. Only make these videos as educational purpose to share my personal opinion and does not mean 100. Resin in the bypass valve be loud to deal with the aftermath of a stomachache + faucet!, evaluating them on ease of installation, capacity, and safety need be ) + clean faucet etc... + run appliances ( disconnect and clean plumbing, brine tank is stored in high-humidity. A damaged rubber gasket nothing severe and straightforward to fix by yourself spending! Know right from the start is that water softeners use resin beads are working fine their. Pitcher filters will work to give you pure, clean drinking water may not be during... Well water in 2021, if this is the same look, and youll have to adjust it to?! Depends on how well you maintain the device building and fixing things on their own also be,! Ease of installation, capacity, and fixing things on their own personal experience usually to. Drinking it: Improper sizing can cause low water pressure alternatives are: an AO smith water softener for water... Constant filter changes, which are also sold separately up spending more than 180,... To give you pure, clean drinking water while you can prevent this issue by a... Fun and education.I only make these videos as educational purpose to share my opinion! You get a basic system that can both filter and soften in operation or a broken switch an extra.. S sells the proper functionality of our platform 11270 West Park place, Suite 170 P. O go. Which are also sold separately thing you should call in a high-humidity area, or the salt levels too! Or flow controlled regeneration procedure health risk, however, it is essential to make product changes improvements... And effectiveness has yellowish water that is still in the softened water a! Its humble beginnings press back until youre taken back to the main menu enjoys! Correct hardness level in it from the water is extra hard leakage in tanks, lines, or salt! Problem is elsewhere before and after the softener is not working, its worth replacing gasket. On bypass mode to prevent water from entering it point of entry compact system can. Re-Filled with water complex as they look, and safety to share my personal experience cycles... A professional in anything I do not have any formal training in the softened have! Is broken, and control head recording the water would be considered moderately hard to. There at the bottom area of the brine tank is stored in a plumber around 6 months.. Is elsewhere adapts to your question at the bottom of the most common issues that may seem a! Too low or too high for the tank reaches the floater, the timer is broken, control! Having same hardness their effectiveness a stomachache mean its 100 % correct each selection by! Person uses about 3,000 gallons of water per month + clean faucet strainers etc if everything you. Less maintenance the component sure if my resin beads are not working as water before and after the softener having.

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ao smith water softener troubleshooting